Logging in to Autotask

Log in Options

You have three options for logging in to Autotask:

  • Use your Autotask user account: with this option, you enter the username your Admin assigned to you, the password you created when you logged in for the first time, and an authentication code provided by your authenticator app.
  • Use your KaseyaOne user account: if your Admin has enabled KaseyaOne and given you a user account, you can enable logging in to Autotask using your KaseyaOne user account.

NOTE  You can log in using your user account even after you have enabled log in with KaseyaOne.

  • Using Single Sign-on: the third option is using a third-party identity provider to manage log in security. This option cannot be used in combination with the other two.

First time users: completing the setup of your user account

Logging in

Logging out

To log out of your session, click Log Out on the user menu in the top right corner of your Autotask page.

NOTE   You will be automatically logged out after eight hours of inactivity.