Adding Xerox printers

SECURITY  Security level with Admin permission to configure Products, Services, & Inventory. Refer to Admin security settings.

NAVIGATION   > Admin > Features & Settings > Products, Services, & Inventory > Products

All Xerox printers that are part of the PageConnect/XPPS program must exist on your Autotask Products list, and must be associated with the customers (installed as a Device). Adding the printer to the product list is the first step.

To add a printer to your Products list, do the following:

  1. To open the page, use the path(s) in the Security and navigation section above.
  2. Enter each printer model on the Products list.

NOTE  To easily map and manage Xerox PageConnect/XPPS printers, create a separate Product Category. Refer to Adding product categories.

For more information on adding products manually or with a product import, refer to Searching and managing products.

For information on associating a printer with an organization and contract, refer to Adding a PageConnect/XPPS Printer as a device.