ProductTier

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will eventually be deactivated. At this time, there is no end-of-lifecycle date.

This entity describes the pricing and costing tiers for a specific billing product on the Product table. It allows you to configure tiered or volume pricing for the billing product.

Entity details

You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.

Entity Name: ProductTier
Can Create:
Can Update:
Can Query:
Can Delete:
Can Have UDFs:  

Conditions and requirements

General

  • If the product's Price/Cost Method is Standard, Product Tiers cannot be created.
  • To query, you must have View permission and (Admin > Products OR Inventorymodule access (site installed module access only))
  • To create/update, you must have View and Create permission and (Admin > Products OR Inventorymodule access (site installed module access only))

Special field attributes

Field Conditions and Requirements
UnitPrice In Multi-currency databases, this will be in the internal currency.
ProductID This field must be supplied during create(). On update(), it is read-only.

ProductVendor

This entity field will return no information if the user account making the query does not have sufficient privileges to view cost data in the Autotask UI. Additionally, if an update request does not have the necessary permissions, the API will ignore the call's values for the field even if they are blank or would be otherwise required.

Field definitions

The following table describes the standard Autotask field objects for this entity.

  • To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
  • For information on entity UDFs, use getUDFInfo().
  • For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.

For more information about fields marked as picklists, review our Understanding picklists article.

Field Name Label Datatype Read Only Is Required Reference Name Picklist
id Product Tier ID long    
ProductID Product ID integer Product  
UnitCost Unit Cost decimal      
UnitPrice Unit Price decimal      
UpToUnitCount Up To Unit Count decimal