ActionType

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will eventually be deactivated. At this time, there is no end-of-lifecycle date.

This entity describes an Action Type assigned to a CRM Note or To-Do. The Action Type specifies the type of activity scheduled by the to-do or associated with the note. The View associated with the Action Type controls where in Autotask the user can view the note or to-do.

Entity details

You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.

Entity Name: ActionType
Can Create:
Can Update:
Can Query:
Can Delete:
Can Have UDFs:  

Field definitions

The following table describes the standard Autotask field objects for this entity.

  • To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
  • For information on entity UDFs, use getUDFInfo().
  • For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.

For more information about fields marked as picklists, review our Understanding picklists article.

Field Name Label Datatype Read Only Is Required Reference Name Picklist
Active Active boolean      
id ActionType ID long    
Name Name string (32)      
SystemActionType System Action Type boolean      
View View integer