Department

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will eventually be deactivated. At this time, there is no end-of-lifecycle date.

This entity describes an Autotask Department. A Department is an association used to manage resources, especially when assigning project tasks. Every resource must be associated with at least one department and have at least one assigned role in that department.

Entity details

You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.

Entity Name: Department
Can Create:
Can Update:
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

  • Department can now be created and updated. Requires security level permission to access Admin > Features & Settings > Organization or Admin > Resources.
  • Name field cannot be updated for the System Department (Name = Administration).

Field definitions

The following table describes the standard Autotask field objects for this entity.

  • To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
  • For information on entity UDFs, use getUDFInfo().
  • For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.

For more information about fields marked as picklists, review our Understanding picklists article.

Field Name Label Datatype Read Only Is Required Reference Name Picklist
Description Description string (1000)        
id Department ID long    
Name Name string (100)      
Number Number string (50)        
PrimaryLocationID Primary Location ID long   BusinessLocation