DeletedTicketLogs

This entity contains the records for the Deleted Ticket log located in the Autotask application at > Admin > Features and Settings > Service Desk (Tickets) > Deleted Ticket Log. The Deleted Ticket log enables you to view a listing of tickets that have been deleted from your system.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: DeletedTicketLog

Entity Path:

/atservicesrest/v1.0/DeletedTicketLogs

Can Create:  
Can Update:  
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • This entity is only available to users with Admin-level access to Projects & Tasks or Service Desk.

Field definitions

Field Name Datatype Read-Only Is Required Reference Name Picklist
deletedByResourceID integer Resources  
deletedDateTime datetime    
id long    
ticketID integer Tickets  
ticketNumber string (50)    
ticketTitle string (255)    

Additional resources