ProductNotes

This entity describes notes created by an Autotask user and associated with a Product entity.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: ProductNotes

Entity Path:

/atservicesrest/v1.0/ProductNotes

Can Create:
Can Update:
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • The ability to create and update ProductNote entities in the API is governed by the user's security level permissions as defined in the Autotask Inventory > Product Notes: Add and Inventory > Product Notes: Edit settings.

Special field attributes

Field Conditions and Requirements
creatorResourceID Represents the resource ID of the creator of the note; if you create the note through impersonation, the field will represent the impersonated resource
description Represents the note's description; maximum of 32,000 characters
productID Represents the ID of the product to which this note is associated; editable on creation of the ProductNote (but not afterward)

title

Represents the title of the note; maximum of 250 characters

Field definitions

Field Name Datatype Read Only Is Required Reference Name Picklist
createDateTime datetime      
creatorResourceID integer   Resource  
description string (32000)      
id long    
impersonatorCreatorResourceID integer      
impersonatorUpdaterResourceID integer   Resource  
lastActivityDate datetime      
productID integer    
title string (250)      

Additional resources