Contracts
Contracts are optional billing arrangements that provide flexibility in setting labor rates, billing methods, and managing prepayments for services.
Learn about the types of Autotask contracts that are available.
ADMIN: Configuring contract features
Find out how to customize contract settings.
Searching and managing contracts
Search all contracts to manage your billing arrangements.
Learn how to create new contracts using the Contract Wizard.
Using contracts to bill another organization
Autotask offers two different arrangements for you to bill an organization for work you do for another organization.
Billing by the contact or device
Many Autotask customers like the simplicity of billing their clients a monthly fixed amount per end-user (contact) or per device.
Beyond their impact on billing, contracts also play a role in reporting. You can generate reports at the Contract and Contract Category level that span multiple otherwise unrelated projects, tickets and even customers.
